KFF’s findings underscore the challenges that queer people face in medical settings, including the higher rates of discrimination reported by young, poorer, and female LGBTQ+ people. The findings also highlight the steps that medical institutions, healthcare providers, and legislators can take to address LGBTQ+ discrimination and access to care.
Related:
The study found that 61% of LGBTQ+ adults reported negative experiences while receiving health care in the last three years, compared to 31% of non-LGBTQ+ adults. These negative experiences included a provider making personal assumptions without asking, personally blaming patients for their health problems, ignoring direct questions or requests, or refusing to prescribe necessary pain medication.
About 24% of LGBTQ+ people said their negative healthcare experiences caused their personal health to worsen, compared to 9% of non-LGBTQ+ adults. About 60% of LGBTQ+ people said they felt the need to prepare for negative healthcare experiences, compared to 40% of non-LGBTQ+ adults. About 39% of LGBTQ+ people said negative experiences made them less likely to seek health care, compared to 15% of non-LGBTQ+ adults.
LGBTQ+ people who are lower income, younger, and women were more likely to report discrimination or unfair treatment while receiving health care. Black and Hispanic LGBTQ+ people were also respectively 11% to 16% more likely to experience mistreatment in healthcare settings over their racial identity.
KFF A bar graph comparing negative healthcare experiences between LGBTQ+ and non-LGBTQ+ demographics
These negative experiences may also be taking a toll on LGBTQ+ people’s mental health, making queer people 21% to 27% more likely than non-LGBTQ+ people to report higher levels of anxiety, loneliness, or depression. LGBTQ+ adults are also twice as likely as non-LGBTQ+ adults to report not receiving mental health services in the past year despite needing them.
Adults with nearby friends and families or large support networks were less likely to experience severe mental health crises, regardless of whether or not they identify as LGBTQ+. But only 29% of LGBTQ+ adults said their medical providers asked about their work, housing situation, or access to food or transportation, all factors that can seriously impact people’s mental health.
Despite these findings, KFF’s report also found that 81% of LGBTQ+ respondents said that medical professionals understood and respected their cultural values and beliefs and also explained things in a way they could understand. About 70% said their medical professional spent enough time with them during their visits, and 76% said the professionals involved them in decision-making about their care.
“The challenges revealed in this data also identify areas where additional attention to, and policy-making around, social determinants of health, provider training, non-discrimination protections, addressing stigma, and combating social isolation, could improve LGBT people’s well-being, including in terms of access to care,” the study concluded.
The findings were taken from KFF’s 2023 Racism, Discrimination, and Health Survey. The survey was conducted from June 6 to August 14 among a nationally representative sample of 6,292 U.S. adults using online and telephone surveys.
